Information We Collect
We may collect the following types of information from you:

1. Personal Information:

   • Name, email address, phone number, and address.

   • Government-issued ID details for booking and verification.

2. Booking Information:

   • Dates of stay, number of guests, special requirements, and payment details.

3. Website Interaction:

   • Cookies and browsing history to analyze and improve website experience.

4. Communication Data:

   • Messages and inquiries submitted through our website, social media, or customer support channels.
      

How We Use Your Information
We use the collected information for the following purposes:

1. To Provide Services:

   • Facilitate booking, payment processing, and stay arrangements.

2. To Enhance User Experience:

   • Personalize communication, promotions, and website content.

3. To Ensure Compliance:

   • Verify identities and comply with legal and regulatory requirements.

4. Marketing and Communication:

   • Share updates, offers, and services relevant to your interests (with your consent).
      

Information Sharing and Disclosure
We value your trust and ensure that your personal information is only shared in the following circumstances:

1. Service Providers:

   • Payment processors, housekeeping teams, and other vendors assisting in fulfilling your booking.

2. Legal Compliance:

   • When required by law or in response to valid legal requests.

3. Business Transfers:

   • In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.
      

Data Security
We take all necessary measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Security measures include:

• Encrypted data transmission.

• Restricted access to your information.

• Regular monitoring and updates to our security systems.
   

Your Rights
You have the following rights regarding your personal information:

1. Access and Update: You may review and update your personal data by contacting us.

2. Opt-Out: You may choose to unsubscribe from promotional communications.

3. Deletion: You may request deletion of your personal data, subject to legal obligations.
    

Cookies and Tracking Technologies
We use cookies to improve your website experience, track preferences, and gather analytics. By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services signifies acceptance of the updated policy.

Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to us:
Phone: 9866611711
Email: support@malasaretreat.com
We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.
Thank you for choosing Malasa Retreat.